The efficiency of last-mile operations matters more than ever before.

The efficiency of last-mile operations matters more than ever before.

This video shows two last-mile deliveries, however, one is more efficient, safer and quicker – saving the retailer potentially thousands of pounds whilst cutting door-stop delivery times.  



The last mile is a vital part of the supply chain as it can make or break the relationship between customer and retailer, so it is essential to get it right.

Retailers are currently facing an increasing range of issues, including but not limited to:

  • Driver shortages;
  • Rising fuel costs;
  • Move to single-person delivery;
  • Rise of worker injuries and associated litigation claims;
  • Mitigation from Covid-19

Optimising last-mile delivery will lead to significant savings for retailers, such as white goods suppliers and supermarkets, particularly as the number and frequency of online shipments continue to rise.  

Protecting staff from the risk of injury through manual handling, whilst optimising operative efficiency and managing costs, is an area where innovation and smart thinking need to play a crucial role.   

Stanley working with major retailers 

Stanley has been working with the retail and grocery sector to develop solutions that not only improve business efficiency during last mile but also improve health and safety practices.

Ground breaking products such as the Sprinter range of Powered Stairclimbers showcase the innovation that is going into the efficient delivery of doorstep products, including the health and safety of employees who might be expected to carry heavy loads up and down steps and obstacles as part of the final delivery process.  By creating a powered stair climber that is light and powerful, the need for two employees to carry heavy products is reduced and the prospect of injury is also reduced.  The benefits are being quickly recognised and Stairclimbers are regularly being used by the likes of Asda and Currys.  

Similarly, the use of innovative wearable devices which utilise artificial intelligence (AI) to measure forces on the body and identify hazardous actions are now being trialled. A major benefit of AI is that data can encourage employees to self-manage their wellbeing, and introduce behavioural change, whilst management can use it to implement wider business improvements. In our experience of supporting customers with such technology, operatives can embed correct handling techniques into their working lives, reduce the risk of injury and help create a culture of safety and productivity

The rise of online shopping has changed the world of retail for good.  Technology that makes the delivery process easier is slowly catching up and products which protect employees should now be seen as a priority as businesses learn to adapt and create business efficiencies that do not compromise staff safety.

Retailers get in touch if you want to:

  • Safely deliver goods up and down the stairs as well as over other thresholds
  • Reduce the risk of a manual handling injury and cuts sickness levels
  • Demonstrate to staff that you take health and safety seriously
  • Improve efficiencies each shift, cut delivery times

Arrange a free no-obligation demonstration at your site by emailing [email protected] or calling 0800 298 2980


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